Boston city government's website.

Mayor's 24 hour Hotline or (617) 635-4500

To report potholes, snow removal problems, street light repairs, utility problems, building code violations, tenant information.

Can answer your questions about Boston city government and help with problems.

Emergencies: 911

Emergencies (from a cellphone): (617) 343-4911

Non-emergencies: 311

District A1: (617) 343-4240

Stolen vehicles (to see if recovered): (617) 343-4535

Towed Vehicles (to find location of a towed vehicle): (617) 343-4629

Emergencies: 911

Non-emergencies: (617) 343-2880

All exterior work (including work at rooftops) that is, or will be, visible from any public way requires the review of the Bay Village Architectural Commission.

Street and sidewalk repairs, street cleaning, streetlights, snow removal, graffiti removal, trash collection and recycling

Graffiti removal: (617) 635-4500

Recycling bin (order for 1-6 units): (617) 635-4959

Rodent control: (617) 635-5352

The Environment Department Oversees: Air Pollution Control Commission, Boston Landmarks Commission, Historic District Commissions, Boston 

Issues building permits. Enforces building, housing health, sanitation and safety regulations.

Code enforcement (trash violations): (617) 635-4896

Issues restaurant licenses and liquor licenses.

Boston Parks and Recreation or (617) 635-7275

Boston's Planning and Economic Development Agency

Regulates traffic and parking. Issues parking tickets and Bay Village resident stickers.

Resident parking permits: (617) 635-4682

Parking enforcement: (617) 635-3125


  P.O. Box 171066

  Boston, MA 02117                   Privacy & Copyright

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